“So I first heard about FCSA from Angelo State University. The school requested my evaluated transcript and made preference to FCSA. So I went to their website, read through and contacted them.
I love their promptness in responding to my emails — good communication.
At some point the card details I filled in for payment didn’t go through, they contacted me, and everything was resolved over the phone.
Their professionalism also is on point. They delivered exactly in 10 business days as specified in their form.
Above all, their patience with my questions and answered me in detail without getting offended.
Thank you FCSA”Carone D.
If it weren’t for FCSA’s quick evaluation of my foreign degree, I would have forfeited my Fall 2020 admissions. I was sure that other agencies would take time, besides FCSA had already evaluated one of my other degrees, so I gave it a shot and requested FCSA to evaluate my post graduate degree. FCSA didn’t disappoint me. Within 2 weeks I got my transcripts in the peak of the COVID-19 pandemic. FCSA’s customer care team is awesome! From guiding me on the forms to submit, to coordinating with you in case the evaluator needs further details. I got my evaluation done in June 2020. Thank you, FCSA. (My school had listed FCSA on the evaluating agencies it accepts transcripts from.)Idil A.
I found this company from a list of evaluators given by my employer. I looked at the recent and decided to give them a chance. I prepared the necessary documentation and it mailed with the payment Everything was just on time and very very professional.
Before and during the service, I was very glad to connect with the customer representatives and evaluators via e-mails and phone calls. Each time I could reach out to them easily and got satisfying responses in short periods of time. Especially during the COVID period, I am glad that FCSA made things easy for their customers and accepted the scanned documents as well.
I got e-mails to inform and update me during all the steps of the process (arrival of the documents, missing document information, PDF version of the report to be overviewed and approved, mailing and tracking information).
My evaluator was Estella, and she was very helpful and quick during the whole process. She answered all my questions and explained every bit of information I’ve needed. She made the necessary corrections and guided me to find solutions to my questions.
Overall, I am so glad to have used FCSA. The work was meticulous and just on time. I will definitely recommend FCSA to others and if I need any other reports, I will contact with them again.